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How bb188 Handles Your Personal Information

This page covers how bb188 collects, uses, and protects the personal information tied to your account — including data shared when you deposit via bKash, Nagad, or Rocket. Access and eligibility depend on your local law and the regions where this service is available.

Account Data ProtectionbKash, Nagad, Rocket TransactionsYour Right to Access & DeleteBangladesh-Region PolicySSL-Encrypted Account Sessions
bb188 How bb188 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review, correct, or remove personal information held on your account, our support team is the right place to start. Requests are handled in the order received, and we aim to respond within the timeframe required under applicable rules in your region. You can reach us through any of the channels below.

Live Chat Start a live chat session from your account dashboard. This is the quickest path for account-level data queries, including wallet verification and session history.
Email Support Send your data request or privacy question to our support address. Include your registered account details so we can locate your record promptly.
Account Help Centre Log in and visit the Help section for self-service options including reviewing your stored payment methods and updating contact information.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security

Security on your account starts with how data moves. Every session at bb188 runs over SSL encryption, so information exchanged between your device and our servers is not readable in transit. Here is how we approach each core area of data handling.

Payment Data Handling

Wallet details you submit for bKash, Nagad, or Rocket deposits are passed to the payment processor over an encrypted connection and are not stored in plain text on our end.

Cookies and Session Continuity

We use session cookies to keep you logged in across your phone and browser. You can clear these via your browser settings; doing so will end your active session and require a fresh login with OTP verification.

Data Retention and Deletion

You can request deletion of your personal data by contacting support. Transaction records required under applicable financial rules in your eligible region may need to be retained for a legally specified period before deletion.

Account Access and Changes

To update your registered contact details or payment information, log in, go to Account Settings, and follow the verification step — typically an OTP sent to your registered number — before any change is saved.

Privacy Policy — Common Questions

Below are the questions we hear most often about how personal data works on your bb188 account. If your question is not covered here, reach out via live chat or email support.

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad wallet number. Device and login data is also logged to keep your account secure.

Your wallet number is used to process and confirm the transfer. It is not stored in plain text. Access to transaction data is restricted to authorised processing functions only.

Yes. Contact our support team via live chat or email with your registered account details. We will identify what data is held and provide it in accordance with applicable rules in your region.

Send a deletion request through live chat or email. We will action it for data we are not required to retain. Transaction records may need to be kept for a period set by applicable financial rules in your eligible region.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete your transactions, or where disclosure is required by law in your eligible region.

Cookies keep your session active so your account state carries between your phone and browser. You can clear or block cookies in your browser settings, but this will log you out and require OTP verification to sign back in.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.